Front Office Coordinator

All Care Therapies • Las Vegas, NV

1d • $16 - $19 • Onsite

About The Position

Responsible for overseeing administrative operations related to patient intake, scheduling, documentation, and ongoing support throughout the patient care journey. This role ensures seamless coordination of patient-related processes, including referral intake, scheduling and managing patient appointments, and supporting care through discharge and post-discharge follow-up. The position also supports therapists with therapy-related tasks and techniques as directed to assist with effective treatment delivery, while maintaining compliance with legal and organizational protocols.

Requirements

• Minimum of one year of prior experience in a fast-paced medical environment, specifically in an intake coordinator or comparable position, is required
• High school diploma
• Proven experience in office management, healthcare administration, or related fields
• Excellent organizational and communication skills
• Ability to handle sensitive information with discretion and professionalism
• Knowledge of healthcare processes, including referrals, authorizations, and legal documentation, is preferred
• Proficiency in electronic health records (EHR) systems and standard office software

Nice To Haves

• Bilingual in Spanish, preferred
• Knowledge of healthcare processes, including referrals, authorizations, and legal documentation, is preferred

Responsibilities

• Assist in the patient intake process, including managing referrals, obtaining Primary Care Physician (PCP) signatures, and securing necessary authorizations
• Facilitate communication between patients, legal representatives, and healthcare providers by sending and receiving patient notes, progress reports, and other documentation
• Support ongoing patient care activities throughout the patient’s treatment journey, from initial intake to discharge and post-discharge follow-up
• Respond to patient and parent concerns or inquiries following discharge, providing necessary information and support
• Coordinate with staff to ensure accurate and timely documentation and communication
• Maintain organized, confidential, and compliant records in accordance with legal and organizational standards
• Collaborate with supervisory staff to improve administrative workflows and enhance patient service delivery
• Perform other administrative duties as assigned to support the smooth operation of the office and patient care services
• Schedule, confirm, and reschedule therapy sessions while maintaining accurate calendars for therapists.
• Communicate with parents and caregivers, ensure patient information is updated, and support smooth daily clinic operations by keeping schedules organized and efficient
• Assist therapists during patient sessions by preparing materials, supporting therapy activities, and ensuring a safe, organized treatment environment

Benefits

• Competitive compensation that recognizes your expertise
• Flexible scheduling that empowers you to maintain work-life balance
• A referral bonus program to reward your network
• A clear pathway for career advancement through leadership development and internal promotion opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED