Front Office Coordinator - PRN

Lifepoint Health • Sylva, NC

2d

About The Position

Harris Regional Hospital is part of Lifepoint Health, a diversified healthcare
delivery network with facilities coast to coast. We are driven by a profound
commitment to prioritize your well-being so you can provide exceptional care to
others. As a Front Office Coordinator joining our team, you’re embracing a vital
mission dedicated to making communities healthier ®. Join us on this meaningful
journey where your skills, compassion and dedication will make a remarkable
difference in the lives of those we serve.

Requirements

• High school diploma or equivalent required; additional clerical experience may substitute for education.
• Prefer a minimum of two years of clerical or administrative experience in a healthcare or office setting.
• Strong critical thinking skills, decisive judgment, and the ability to work independently with minimal supervision.
• Ability to work effectively in a high-volume, fast-paced, and sometimes stressful environment.
• Excellent communication skills, basic math skills, and computer literacy.
• Strong customer service skills and a service-oriented personality, with the ability to manage multiple tasks simultaneously.

Nice To Haves

• Coding experience preferred.

Responsibilities

• Coordinate and manage day-to-day activities in the front office of the Rehab Services Department.
• Receive, screen, and route visitors and telephone calls, responding to, escalating, and following up on inquiries and issues as appropriate.
• Register patients, verify data, and assist with completing forms; obtain and update demographic, billing, and third-party coverage information, explaining policies and procedures as needed.
• Provide excellent customer service by greeting patients, families, and visitors warmly and professionally.
• Maintain files, office equipment, and departmental records with attention to detail and accuracy.
• Coordinate with clinical and administrative staff to ensure smooth patient flow and efficient office operations.
• Maintain confidentiality and comply with HIPAA and hospital policies while assisting with scheduling, appointment reminders, or other support tasks.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Free travel and entertainment discount program to ensure you enjoy your time away from work.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED