Front Office Coordinator

University of Maryland Medical System • Easton, MD

1d • $18 - $25

About The Position

General Summary Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit.

Requirements

• High School Diploma or equivalent (GED) is required.
• One (1) year of customer service experience required.
• Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment.
• Interpersonal skills, customer orientation and an outgoing and pleasant demeanor.
• Prior experience and demonstrated competence with patient or customer information systems.
• Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff.

Nice To Haves

• One (1) year relevant front-desk experience preferred.
• Experience within a healthcare environment preferred.
• Certification in scheduling and registration preferred.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED