Front Office Coordinator

AcumenLos Angeles, CA
10d$21 - $25Onsite

About The Position

The Front Office Coordinator manages the reception desk of our LA Office. They provide support to LA office staff as well as the organization as a whole by performing a variety of administrative, clerical, reception, facilities, and project-based tasks. The person in this role will act as the first point of contact for in-office interactions with employees and visitors. The Front Office Coordinator plays a vital role in maintaining a professional and welcoming office environment and ensuring efficient operations.

Requirements

  • 0-2 years of experience in a related role
  • Courteous and professional in person and on the phone
  • Demonstrated aptitude and enthusiasm for learning
  • Demonstrated integrity, flexibility, and collaborative approach to work
  • Able to work occasional evenings and weekends
  • Able to use basic office equipment such as fax machine, copier, etc.
  • Able to maintain confidential records and information
  • Familiar with Microsoft Office Suite applications (Word, Excel, etc.), email, and internet browsers
  • Strong organizational skills and attention to detail
  • Strong oral and written communication skills
  • Able to prioritize tasks and meet deadlines in a fast-paced environment
  • Able to work in a team-oriented environment
  • Able to think critically and problem-solve

Nice To Haves

  • A Bachelor’s Degree
  • Ability to lift 20 lbs. and sit for long periods of time
  • Familiarity with office administrative and company policies and procedures
  • Familiarity with Emergency Preparedness and Employee Safety policies and procedures
  • Interest in health and social policy

Responsibilities

  • Office Administration: Greets visitors, answers questions, and screens incoming calls
  • Receives, sorts, and routes all incoming and outgoing mail and deliveries
  • Responds to inquiries received via phone, mail, and/or email or appropriately routes them to senior administrative employees
  • Organizes and maintains paper and electronic files
  • Performs general administrative duties i.e. copying, faxing, filing, shredding
  • Coordinates, purchases, and tracks office and kitchen supplies, weekly office food orders, and meals on an as needed basis with prior approval.
  • Maintains expense tracker and conducts monthly reconciliation of credit card expenses
  • Maintains conference rooms, kitchens, and common areas
  • Coordinates with other administrative staff to ensure reception coverage during vacation, sick leave, and/or meal breaks
  • Manages calendar appointments and schedules meetings as needed
  • Manages cleaning and inventory restock for company apartment
  • Trains and acts as a primary and secondary Floor Warden for LA Office Emergency Preparedness
  • Special Projects/Research Projects: Conducts internet research related to support tasks and summarizes findings
  • Inputs, maintains, and verifies accuracy of physical and digital administrative documentation and records
  • Assists with drafting, formatting, copy-editing, proof-reading, and fact-checking memos, reports, presentations, spreadsheets, and other documents
  • Assists with developing and improving company document templates
  • May participate in planning company events
  • Complies with company policies and with applicable laws and regulations
  • Supports upper management and performs other duties as assigned
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