Front Office Coordinator

Keenan & Associates • San Jose, CA

350d • $60,000 - $65,000

About The Position

Keenan has an exciting career opportunity for a Front Office Coordinator in our San Jose office. This role combines elements of an Office coordinator and Receptionist, ensuring smooth, efficient operations of the office, managing front-desk activities, and assisting with a variety of administrative tasks. The ideal candidate will be a friendly, professional presence who takes pride in creating a welcoming environment for both staff and visitors. Keenan, an Accretive company, is an insurance brokerage and consulting firm meeting the insurance needs of hospitals, public entities and California school districts. Keenan specializes in providing consulting services in the areas of: employee benefits, workers' compensation, loss control, financial, and property & liability.

Requirements

• Minimum of 2-3 years of proven experience as an Office Coordinator, Receptionist, or similar role.
• Strong communication and interpersonal skills, with the ability to interact professionally with all levels of staff and visitors.
• Highly organized, with a keen attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment.
• Ability to manage multiple tasks and prioritize effectively.
• Experience coordinating with IT and facilities teams.
• Knowledge of general office procedures and best practices.
• Ability to work independently and within a team environment.

Responsibilities

• Answer and direct phone calls in a friendly, professional manner.
• Greet and assist visitors, ensuring they sign in and are directed to the appropriate person or department.
• Manage and handle incoming and outgoing mail and deliveries.
• Maintain and organize the office, ensuring supplies are stocked and work areas are tidy.
• Schedule and coordinate meetings, manage conference room bookings, and prepare meeting spaces.
• Liaise with IT and facilities teams to ensure that any office equipment or facility issues are promptly addressed.
• Manage and distribute office keys, badges, and access for employees and visitors.
• Assist with ordering office supplies, snacks, and other materials as needed.
• Maintain and update office records, logs, and directories.
• Support general office maintenance, cleanliness, and organization.
• Assist other departments as needed with administrative tasks or special projects.
• Coordinate occasional office events, lunches, or team meetings.
• Support the planning and execution of company gatherings, conferences, or workshops.

Benefits

• Competitive base salary.
• Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days.
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options.
• Company match 401(k) plan - 50% up to 6%!
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers.
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists.
• Pet benefits & discounts.
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout our company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees