Front Office Coordinator PT/OT

DMOS Orthopaedic CentersAnkeny, IA
1dOnsite

About The Position

As a Front Office Coordinator at our Ankeny Clinic, you will be responsible for assisting patients with the check in process for our Urgent Injury Clinic and general clinic appointments, as well as assist with scheduling follow up appointments and answering phones. You will play a key role in creating a welcoming environment and maintaining efficient communication with patients and providers. To thrive in this role, you have prior experience in a medical front office position and a passion for patient well-being. This is a full-time opportunity with the hours Monday - Thursday (7:00am 3:30pm) and Fridays (7am - 4pm) Here is What You Can Expect: Providing and obtaining necessary paperwork from patients for their orthopaedic appointment. Communicating with patients that may not be pleasant at times, yet are grateful for our guidance and assistance in getting them back to living. Sitting at a desk for extended periods of time that may seem unnatural. This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey.

Requirements

  • Prior experience in a medical front office position
  • Passion for patient well-being
  • Professional
  • Multi-tasker
  • Curiosity
  • Dependability

Responsibilities

  • Assisting patients with the check in process for our Urgent Injury Clinic and general clinic appointments
  • Assist with scheduling follow up appointments
  • Answering phones
  • Creating a welcoming environment
  • Maintaining efficient communication with patients and providers
  • Providing and obtaining necessary paperwork from patients for their orthopaedic appointment
  • Communicating with patients
  • Sitting at a desk for extended periods of time

Benefits

  • Consistent schedule
  • Friendly, fun and dedicated peers
  • Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match)
  • Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year)
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