Front Office Clerk
About The Position
Front Office Ensuring each visitor has the appropriate credentials to enter campus site and to pick up students Communicating with teachers on student pick-ups Direct visitors to appropriate team member Organizing essential forms and documents for families Copying materials to ensure there is always a supply of all documents at hand Communicating effectively with Campus Team’s to ensure all documents for activities, events, etc. are current Maintaining confidentiality of records as appropriate Familiarizing with various roles and duties of team members Managing a list of extensions and ensuring list remains updated throughout the year Provides school team support as needed. This includes: Recruiting students for the following school year if needed Exercise good judgment and excellent customer service: Answering all phone calls Greeting parents, students, visitors Applicant Nurture Implement applicant nurture engagements and maintain communication with prospective families throughout the recruitment process converting families from step to step such as lead to applicant Tailor outreach messages and content to individual applicants, addressing their unique needs and interests Conduct regular follow-up calls, emails, or messages to answer questions, provide updates, and build a positive applicant experience Track applicant interactions, maintain detailed records, and schedule follow-up tasks Identify opportunities for process improvement and implement changes to optimize the applicant nurture experience Identify when applicants have become uninterested in BridgePrep Academy and manage the process to re-engage. System Maintenance Complete application verification calls and update application system as needed Ensure applicant data is accurate and captured in a timely manner
Requirements
- Belief and commitment to the mission
- Delivers exceptional customer service
- Experience working with diverse families and communities
- Strong relationship building skills, with the ability to excite and engage a diverse group of parents, students and community stakeholders
- Effective verbal and written communication skills
- Desire to continuously learn and evolve as a professional
Responsibilities
- Ensuring each visitor has the appropriate credentials to enter campus site and to pick up students
- Communicating with teachers on student pick-ups
- Direct visitors to appropriate team member
- Organizing essential forms and documents for families
- Copying materials to ensure there is always a supply of all documents at hand
- Communicating effectively with Campus Team’s to ensure all documents for activities, events, etc. are current
- Maintaining confidentiality of records as appropriate
- Familiarizing with various roles and duties of team members
- Managing a list of extensions and ensuring list remains updated throughout the year
- Recruiting students for the following school year if needed
- Answering all phone calls
- Greeting parents, students, visitors
- Implement applicant nurture engagements and maintain communication with prospective families throughout the recruitment process converting families from step to step such as lead to applicant
- Tailor outreach messages and content to individual applicants, addressing their unique needs and interests
- Conduct regular follow-up calls, emails, or messages to answer questions, provide updates, and build a positive applicant experience
- Track applicant interactions, maintain detailed records, and schedule follow-up tasks
- Identify opportunities for process improvement and implement changes to optimize the applicant nurture experience
- Identify when applicants have become uninterested in BridgePrep Academy and manage the process to re-engage.
- Complete application verification calls and update application system as needed
- Ensure applicant data is accurate and captured in a timely manner
Benefits
- BridgePrep Academy offers a competitive salary and benefits commensurate with Experience.
- BridgePrep Academy is an equal-opportunity employer and an organization that values diversity.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
