Front Office Clerk

AIDS Healthcare FoundationDallas, TX
9d

About The Position

The Front Office Clerk is often the first person seen by those visiting the healthcare center, and greets each patient in a courteous and helpful manner. By making patients feel comforted and supported, the Front Office Clerk contributes significantly to AHF's mission. Within their duties of, scheduling appointments, screening patients for correct billing and financial information and assisting with the needs of our clients, this position has the opportunity to give standout service that enhances the reputation of AHF, encourages clients to continue to seek medical treatment from an AHF Healthcare Center and recommend our services to others. Attention to detail when pulling up patient charts and medical records, will ensure a smooth flow of patients, and allow our physicians to provide treatment efficiently. By being a team-player, and lending a hand to other members of the healthcare center staff, the Front Office Clerk can enhance the overall experience of their coworkers. In addition, providing feedback to their manager about how service could be improved, can help to ensure the front office operations are running at the highest level of productivity. The Front Office Clerk adds consistent value to the Healthcare Center Team by adapting to various situations with ease and by being flexible.

Nice To Haves

  • Bilingual Preferred

Responsibilities

  • scheduling appointments
  • screening patients for correct billing and financial information
  • assisting with the needs of our clients
  • pulling up patient charts and medical records
  • lending a hand to other members of the healthcare center staff
  • providing feedback to their manager about how service could be improved
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