Front Office Clerk
About The Position
A Front Office Clerk contributes to AHF's mission by presenting a friendly, helpful face to patients, people seeking testing or pharmacy patrons. Within their duties of greeting patients in a courteous and sensitive manner, scheduling appointments and assisting with the needs of our clients, this position has the opportunity to give standout service that enhances the reputation of AHF, encourages clients to continue to seek medical treatment from an AHF Healthcare Center and recommend our services to others. Attention to detail when pulling up patient charts and medical records, will ensure a smooth flow of patients, and allow our physicians to provide treatment efficiently. The Front Office Clerk can enhance the experience of other members of the Healthcare Center staff, by lending a helpful hand when needed, and thinking of their role as collaborative, rather than exclusive. In addition, giving feedback to their manager about how service could be improved will allow the team members to enhance their contribution. The Front Office Clerk adds consistent value to the Healthcare Center Team by adapting to various situations with ease and by being flexible. We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.
Requirements
- High school diploma or general education degree (GED); or one to three months’ related experience and/or training; or equivalent combination of education and experience.
- To perform this job successfully an individual should have knowledge of Word Processing software.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent to draw and interpret bar graphs.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
