Front Office Associate
About The Position
We are a long standing Pediatric office and we are looking for dedicated Front Office Associates. We are a busy office with a passion for helping families, especially children. Our Front Office Associate generally serves as a first line contact for our parent and patient population providing the first impression of our customer service, it being the focus for this role. The position handles a variety of tasks such as taking inbound calls, booking & confirming appointments, appointment check-in and -out. The employee will work closely with other departments, also providing great internal customer service, in a supportive role helping to round out great patient care. If you enjoy being busy, we welcome you to apply to join our team.
Responsibilities
- Schedule and check patients in using PM/EMR system.
- Answer a multi-line phone system, screen calls, take messages, and provide information.
- Obtain, verify and update patient information and provide support services to patients and medical staff.
- Verify insurance information.
- Collect co-pays and patient balances.
- Scan documentation into patient charts.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
