Front Office Associate

Millennium Physician Group • Naples, FL

82d

About The Position

Millennium Physicians is seeking a Front Office Associate with at least 1 year of experience working in a healthcare front desk role, preferably in Primary Care, to join our dynamic medical team in Naples FL. As the first point of contact for our patients, you'll play a vital role in creating a welcoming and efficient experience from check-in to check-out. We're looking for someone who thrives in a fast-paced environment, is a quick learner, and brings a team-first attitude to everything they do.

Requirements

• Minimum 1 year of front desk experience in a healthcare setting
• High School Diploma or equivalent
• Knowledge of medical terminology
• Proficient in using computer systems and electronic health records and systems (EHR/EMR)
• Familiar with scheduling software, billing systems, and basic data entry skills
• The ability to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.

Nice To Haves

• 3-6 months related experience
• Experience working with Athena software
• Bilingual

Responsibilities

• Greet patients with a friendly demeanor
• Assist with check-in procedures
• Maintain accurate patient records
• Coordinate with medical staff to schedule appointments and efficiently manage changes or cancellations
• Maintain and organize the electronic appointment system
• Adhere to privacy regulations such as HIPPA
• Actively participate in team meetings, share insight and provide support to colleagues when needed

Benefits

• 401(k) with match
• 3 weeks of PTO
• Competitive compensation
• Opportunities for growth
• Supportive team atmosphere

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees