Ideal Dental-posted 3 months ago
Full-time • Entry Level
Mooresville, NC
Ambulatory Health Care Services

As a Front Office Associate at Ideal Dental, you will play a key role in delivering exceptional care and support to both our patients and dental team. You'll be empowered with the training, tools, and resources to advance your career while making a real difference in the lives of those you serve. Every day, you'll help create beautiful smiles and contribute to the health and well-being of the community.

  • Welcome guests with a warm, friendly, first impression as their go-to point of contact
  • Deliver outstanding customer service and ensuring each guest has a positive experience
  • Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly
  • Coordinating financial agreements and ensuring clarity for guests
  • Maintaining a clear, organized, and inviting office environment for both the guests and team members
  • Assisting with other tasks as needed to support the office and team
  • A welcoming smile and positive attitude that makes every guest feel at home
  • Exceptional communication and customer service skills to foster strong connections with guests
  • A passion for serving and engaging with guests, ensuring their needs are met with care
  • Experience in a dental or healthcare setting
  • Familiarity with appointment scheduling software
  • Medical insurance
  • Discounted dental benefits for the employee, their spouse, and dependent children
  • Paid holidays
  • Paid Time Off (PTO)
  • 401K
  • Employee scholarship program
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