Front Office Associate (Winter Haven)

Millennium Physician Group • Winter Haven, FL

426d

About The Position

The Front Office Associate at Millennium Physician Group in Winter Haven, FL, plays a crucial role in delivering exceptional healthcare services. This position involves managing patient interactions, ensuring efficient appointment scheduling, and maintaining accurate medical records. The ideal candidate thrives in a fast-paced environment, possesses strong organizational skills, and is dedicated to providing outstanding customer service to create a welcoming atmosphere for patients.

Requirements

• High School Diploma or equivalent
• Knowledge of medical terminology
• Proficient in using computer systems and electronic health records and systems (EHR/EMR)
• Familiar with scheduling software, billing systems, and basic data entry skills
• The ability to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.

Nice To Haves

• 6 months-1 year related experience
• Experience working with Athena software
• Bilingual

Responsibilities

• Greet patients with a friendly demeanor
• Assist with check-in procedures
• Maintain accurate patient records
• Coordinate with medical staff to schedule appointments and efficiently manage changes or cancellations
• Maintain and organize the electronic appointment system
• Adhere to privacy regulations such as HIPAA
• Actively participate in team meetings, share insight and provide support to colleagues when needed

Benefits

• Tools to do your job successfully
• Team atmosphere that empowers you to seek better ways to deliver care
• Opportunities for personal and professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED