Front Office Assistant

Union Gospel Mission of the Inland Northwest • Spokane, WA

397d • $37,898 - $41,683

About The Position

The Front Office Assistant at Union Gospel Mission plays a crucial role in supporting the administrative office by managing phone calls, welcoming visitors, and training volunteers. This part-time position emphasizes a commitment to the organization's Christian values and involves engaging with the community and donors while ensuring smooth office operations.

Requirements

• Committed Christian with a personal relationship with Jesus Christ.
• Strong interpersonal skills and ability to model servant-leadership.
• Proficient in computer skills including Word, Excel, and Outlook.
• Excellent communication skills, both written and verbal.
• Strong organizational skills with the ability to multi-task.
• Valid Driver's License.
• Associate degree or equivalent from a two-year college or technical school.
• Four years of related experience or equivalent combination of education and experience.

Nice To Haves

• Experience in a non-profit or ministry setting.
• Familiarity with donor management software like Virtuous.

Responsibilities

• Answer and route phone calls and respond to emails.
• Welcome visitors and direct them to appropriate resources.
• Receive and document walk-in and phone-in donations.
• Engage with the Development team regarding public relations and events.
• Order and manage office supplies and equipment maintenance.
• Sort and distribute incoming mail and process outgoing mail.
• Train and manage volunteers in the administrative office.
• Maintain front office procedures and manage files.

Benefits

• 208 hours paid time off per year including 6 major holidays.
• Medical, dental, vision, and life insurance available for employees and their families.
• Long Term Disability insurance.
• Flexible Spending Account (FSA) available after 1 year.
• 403(b) retirement plan with company matching after 1 year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree