Front Office Assistant

Heartland Dental-posted 10 months ago
Full-time • Entry Level
Humble, TX
Ambulatory Health Care Services
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Kings Oak Dental Care is looking for a Front Office Assistant to join our team. The position offers a $1,000 sign-on bonus and requires dental front office experience. The working schedule is Monday 7am-4pm and Tuesday to Friday 8am-5pm, with all days having a 1-hour lunch. Candidates must be able to attend morning huddles 30 minutes prior to start times. As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first. The role involves greeting patients, managing front office duties, utilizing Dentrix for scheduling, filing insurance claims, and reviewing treatment plans with patients.

  • Greet and welcome patients as they enter the office.
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
  • Utilize Dentrix for patient scheduling and records.
  • Schedule and confirm appointments for multiple providers in the office.
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
  • Post insurance and patient payments and process accounts receivables.
  • Review treatment plan fees and payment options with patients.
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential.
  • Experience working in a fast-paced and customer-centric environment.
  • Excellent communication and organizational skills.
  • Access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required.
  • 1+ years of experience in a dental or medical setting.
  • 1+ years of experience with insurance billing and accounts receivable.
  • Dentrix or other dental software experience.
  • Competitive benefits including health insurance and retirement savings plans.
  • Six paid holidays and PTO (paid time off).
  • Front loaded education and training.
  • Opportunity to be a part of a secure company with 20+ years of industry leading experience.
  • Access to on-demand Daily Pay.
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