Front Office Assistant - 221102

Claratel Behavioral Health • Decatur, GA

1d • $36,000 - $37,000 • Onsite

About The Position

Claratel Behavioral Health has an exciting opportunity for a Front Desk Assistant at our Winn Way Mental Health Center- 445 Winn Way Decatur GA 30033. The Front Desk serves as the first level of contact for the client experience ensuring exceptional customer service delivery.
HOURS: Mon- Fri 8:00am- 5:00pm
Under general supervision, the Front Desk Assistant will perform a variety of general clerical duties in support of the daily functions of the program including, but not limited to:

Requirements

• High School Diploma or equivalent
• Professional front office etiquette
• Pleasant demeanor
• Ability to multi-task
• Excellent communication Skills
• Organization skills
• Data entry skills
• Minimum of two years of front desk experience in a medical office or hospital setting
• Previous experience with Electronic Medical Records
• Proficiency in computer program applications and basic office equipment
• Strong data entry skills with the ability to type a minimum of 45 wpm

Nice To Haves

• Prior experience working in a mental health environment
• Completion of a Medical Administrative Assistant program
• Experience with AVATAR electronic medical record software

Responsibilities

• Greeting clients and guests upon arrival
• Facilitating the process of admitting clients to the facility
• Insurance Verification
• Scheduling
• Appointment Reconciliation
• Verifies Authorizations and Treatment Plans
• Bed Management and Census Verification
• Answering multi-line phones and responding to requests immediately
• Protecting patients’ rights through strong adherence of HIPPA regulations
• Excellence in communication skills, both verbal and written

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED