Front Office Assistant
About The Position
Claratel Behavioral Health has an exciting opportunity for a Front Office Assistant/ Floater Position at our Clifton Springs Mental Health location- 3110 Clifton Springs Rd, Decatur, Ga 30034. The Front Desk serves as the first level of contact for the client experience ensuring exceptional customer service delivery. HOURS: Mon- Fri 8:00am- 5:00pm Along with providing support to the Clifton Springs Office, this position will float to other Outpatient sites to provide coverage when staff are out, must have reliable transportation. Claratel Behavioral Health Outpatient sites: Kirkwood Mental Health- 23 Warren St, Atlanta Ga, 30317 Winn Way Mental Health- 445 Winn Way, Decatur GA, 30034 North DeKalb Mental Health- 3807 Clarmont Rd, Chamblee Ga 30341 Under general supervision, the Front Office Assistant will perform a variety of general clerical duties in support of the daily functions of the program including, but not limited to:
Requirements
- High School Diploma or equivalent
- Professional front office etiquette
- Pleasant demeanor
- Ability to multi-task
- Excellent communication Skills
- Organization skills
- Data entry skills
- Minimum of two years of front desk experience in a medical office or hospital setting
- Previous experience with Electronic Medical Records
- Proficiency in computer program applications and basic office equipment
- Strong data entry skills with the ability to type a minimum of 45 wpm
Nice To Haves
- Prior experience working in a mental health environment
- Completion of a Medical Administrative Assistant program
- Experience with AVATAR electronic medical record software
Responsibilities
- Greeting clients and guests upon arrival
- Facilitating the process of admitting clients to the facility
- Insurance Verification
- Scheduling
- Checking Clients In and Out of Office
- Appointment Reconciliation
- Verifies Authorizations and Treatment Plans
- Answering multi-line phones and responding to requests immediately
- Protecting patients’ rights through strong adherence of HIPPA regulations
- Excellence in communication skills, both verbal and written
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
