Front Office Assistant
About The Position
At Hoffman Dental, our team is committed to delivering exceptional preventative and restorative dental care in a patient-focused environment. From routine cleanings to dental implants, veneers, and Invisalign, our goal is to provide each patient and their family with respectful, transparent, and compassionate care while building lifelong relationships. We are seeking skilled and motivated dental professionals who share our dedication to patient satisfaction, open communication, and teamwork. Staff members play a vital role in creating a welcoming atmosphere while helping patients achieve healthy, confident smiles. Joining Hoffman Dental means becoming part of a supportive, collaborative team where your contributions are valued, your skills can grow, and your work has a direct impact on the oral health and well-being of our patients. To learn more about our office, check out our website here: https://hoffmandentaloffice.com/about/ Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: Work-Life Balance: (Monday-Wednesday 7:30AM-4:30PM, Friday-10:00AM-2PM)
Requirements
- Customer service experience
Nice To Haves
- Dental office experienced (preferred)
Responsibilities
- Build and maintain productive schedules for our doctors and hygienists
- Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
- Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
- Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
- Assist patients with understanding their treatment plan and increase dental case acceptance
- Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
- Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Benefits
- Time Off: Up to 3 weeks PTO (CA/MN Up to 3 Weeks Collective Paid Time Off)+ 8 Paid Holidays (PTO rolls over!)
- Parental Leave: Up to 3 weeks paid
- 401(k) Match
- Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
- Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
- CE & Growth: SPEAR access + continuing education
- Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
- Pet Insurance: Flexible plans + 24/7 telehealth for your pet
- Compensation: 'Starting at $23/hr
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
