Front Office Assistant
About The Position
At Topeka Dentistry, our team is the heart of the care we provide. We are a family-focused practice offering compassionate, personalized dentistry in a warm and welcoming environment, supported by modern technology and innovative techniques. We’re looking for skilled, motivated professionals who want to join a close-knit team that values collaboration, growth, and making a difference in patients’ lives. From caring for infants and toddlers to teenagers and seniors, our staff helps every patient achieve a healthy, confident smile while enjoying a supportive and engaging workplace. Joining Topeka Dentistry means being part of a practice where your contributions matter, your skills can grow, and you are valued as part of a team committed to excellence and compassionate care. Learn more about us at: https://www.thetopekadentistry.com Job Description: Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: Work-Life Balance: (Monday-Thursday 7:10am-4pm Friday 7:40am-12pm)
Requirements
- Customer service experience
- Dental office experienced (preferred)
Responsibilities
- Build and maintain productive schedules for our doctors and hygienists
- Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
- Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
- Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
- Assist patients with understanding their treatment plan and increase dental case acceptance
- Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
- Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Benefits
- Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
- Parental Leave: Up to 3 weeks paid
- 401(k) Match
- Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
- Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
- CE & Growth: SPEAR access + continuing education
- Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
- Pet Insurance: Flexible plans + 24/7 telehealth for your pet
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
