Front Office Assistant
About The Position
At Dr. James LaPierre, we provide comprehensive dental care in a modern, newly updated facility equipped with the latest state-of-the-art technology. Our team is committed to delivering the highest level of care to preserve, restore, and maintain patients’ oral and overall health. We are seeking dedicated, skilled professionals who are passionate about creating positive patient experiences and contributing to a collaborative, patient-focused environment. Team members play a vital role in helping patients feel comfortable, informed, and confident in their dental care. Joining Dr. James LaPierre means becoming part of a supportive team where your expertise is valued, your growth is encouraged, and your work has a direct impact on patients’ oral health and quality of life. To learn more about our office, check out our website here: https://www.drjameslapierre.com/ Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: Work-Life Balance: (Monday-Thursday 8AM-5PM. Friday 8AM-1PM) Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!) Parental Leave: Up to 3 weeks paid 401(k) Match Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues CE & Growth: SPEAR access + continuing education Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans Pet Insurance: Flexible plans + 24/7 telehealth for your pet Compensation: $21-22/Hour
Requirements
- Customer service experience
Nice To Haves
- Dental office experienced (preferred)
Responsibilities
- Build and maintain productive schedules for our doctors and hygienists
- Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
- Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
- Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
- Assist patients with understanding their treatment plan and increase dental case acceptance
- Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
- Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Benefits
- Work-Life Balance: (Monday-Thursday 8AM-5PM. Friday 8AM-1PM)
- Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
- Parental Leave: Up to 3 weeks paid
- 401(k) Match
- Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
- Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
- CE & Growth: SPEAR access + continuing education
- Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
- Pet Insurance: Flexible plans + 24/7 telehealth for your pet
- Compensation: $21-22/Hour
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
