Front Office Assistant-Athens Internal Medicine

Trinity Health • Athens, GA

2d • Onsite

About The Position

Performs a variety of front office duties for the medical practice. Greet and assist all patients and visitors. Secure accurate insurance and demographic information from the patient to be entered into computer system. Answer and route incoming telephone calls as needed. Must be familiar with insurance rules and billing practices in order to assist patients with questions. Assist with patient check out and scheduling of any ordered diagnostic procedures or future appointments. Perform medical records duties such as filing, scanning and send outs as required. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Requirements

• High school graduate or GED equivalent required.
• Minimum of 1 year front office and/or medical records experience in physician office or similar setting required.
• Must be able to use a computer and be familiar with Medical Office programs including EMR systems.
• Basic knowledge of Microsoft Office and internet applications required.
• Basic knowledge of medical terminology required .
• Must possess excellent interpersonal and customer service skills

Responsibilities

• Greet and assist all patients and visitors.
• Secure accurate insurance and demographic information from the patient to be entered into computer system.
• Answer and route incoming telephone calls as needed.
• Assist patients with questions regarding insurance rules and billing practices.
• Assist with patient check out and scheduling of any ordered diagnostic procedures or future appointments.
• Perform medical records duties such as filing, scanning and send outs as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees