Front Office Assistant, Sr

Orlando Health•Birmingham, AL

3d•Onsite

About The Position

🌟 Now Hiring: Senior Front Office Assistant 📍 Location: 2201 N Airport Road, Jasper, AL 35504 🕒 Schedule: Mon–Thurs 8:00 AM–5:00 PM | Fri 8:00 AM–3:00 PM (40 hours/week) Are you an organized, people-centered professional who thrives in a fast‑paced environment? Do you enjoy being the friendly, reliable go‑to person who helps keep an office running smoothly? If so, we’d love to meet you! Join our supportive and collaborative team as a Senior Front Office Assistant , where you’ll play a key role in creating a positive experience for patients, visitors, and staff. About Baptist Health Medical Group Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs. As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options. Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals. Baptist Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes: Medical, Dental, Vision 403(b) Retirement Savings Plan Health Savings Account (HSA) Flexible Spending Account (FSA) Paid Time Off (up to 5 weeks to start) Life Insurance Extended Leave Plan (ELP) Family Care (childcare, elder care, pet care) Paid Parental Leave Pet Insurance Car Insurance Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt ALL BENEFITS START DAY ONE ⭐ Why You'll Love Working Here A supportive and collaborative team that values your contributions A meaningful role where you help patients feel welcomed and cared for Consistent weekday schedule with an early Friday close Opportunities to grow your skills in healthcare administration Responsibilities ⭐ What You’ll Do In this role, you’ll support daily operations within a busy ambulatory/physician office, including: Managing computerized scheduling , check-ins, and general front desk workflow. Handling multiple tasks simultaneously , including answering phones, routing messages, filing medical records, and processing lab reports. Performing word processing and spreadsheet tasks as needed. Managing charge entry and cash handling responsibilities. Acting as a liaison between patients, physicians, and insurance companies—this includes obtaining referrals and authorizations. Supporting office quality assurance initiatives , maintaining a clean and organized environment, and assisting with billing processes as requested. Qualifications ⭐ What We’re Looking For 1 year of experience in a medical office environment (minimum). High school diploma or equivalent. Ability to type approximately 30 wpm or demonstrate competency in practice management systems. Knowledge of ICD & CPT codes. Excellent communication skills and the ability to stay calm, flexible, and patient in a dynamic setting. This role is perfect for someone who enjoys helping others, embraces a fast-moving workflow, and values teamwork. 📩 Ready to Apply? If you’re enthusiastic, adaptable, and committed to providing outstanding service, we want to hear from you!

Requirements

1 year of experience in a medical office environment (minimum).
High school diploma or equivalent.
Ability to type approximately 30 wpm or demonstrate competency in practice management systems.
Knowledge of ICD & CPT codes.
Excellent communication skills and the ability to stay calm, flexible, and patient in a dynamic setting.

Responsibilities

Managing computerized scheduling , check-ins, and general front desk workflow.
Handling multiple tasks simultaneously , including answering phones, routing messages, filing medical records, and processing lab reports.
Performing word processing and spreadsheet tasks as needed.
Managing charge entry and cash handling responsibilities.
Acting as a liaison between patients, physicians, and insurance companies—this includes obtaining referrals and authorizations.
Supporting office quality assurance initiatives , maintaining a clean and organized environment, and assisting with billing processes as requested.

Benefits

Medical
Dental
Vision
403(b) Retirement Savings Plan
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Paid Time Off (up to 5 weeks to start)
Life Insurance
Extended Leave Plan (ELP)
Family Care (childcare, elder care, pet care)
Paid Parental Leave
Pet Insurance
Car Insurance
Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt