Front Office Agent
About The Position
Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Requirements
- At least 1 year of customer service experience
- Front desk experience preferred
- Must have flexible work availability to include mornings, evenings, weekends, and holidays
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal and written communication skills
- Ability to stand for long periods of time.
Nice To Haves
- hotel job experience
Responsibilities
- guest registration process
- communication of hotel services and promotions
- processing forms of payment
- responding to guest inquires
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
