Front Office Agent- Full-time

Hyatt • Austin, TX

107d

About The Position

How would you like to work for a 30-year iconic brand that is known worldwide for its commitment to well-being? Imagine an environment where balance, mindfulness, and care aren't just words, but the way we live and work every day. At Miraval Austin Resort and Spa, you'll be surrounded by natural beauty, supported by colleagues who value empathy and respect, and encouraged to grow personally and professionally. Here, your career development and your well-being go hand in hand. From access to our fitness center, hiking trails, and wellness programs, to opportunities for professional training and leadership growth, this is more than a job — it's a chance to align your career with a life in balance. If you're seeking a place where you can feel inspired, valued, and empowered to make a difference, we invite you to explore this opportunity as our Front Office Agent Full-time.

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Schedule flexibility, to include weekends and holidays.
• Valid Driver's License due to frequently driving hotel and/or guest vehicles.
• Ability to lift, push, pull moderate weight up to 75 lbs.

Nice To Haves

• Previous Hospitality experience preferred but not required.

Responsibilities

• Responsible for the guest registration process and the departure process.
• Communicate hotel services and promotions to guests.
• Assist in all aspects of the guest arrival and departure experience including luggage assistance, luggage delivery, valet parking, and property tours.
• Process forms of payment and respond to guest inquiries.
• Act as the face of Miraval Austin as a member of the Front Office team.

Benefits

• iAm Days to spend a paid 8 hours experiencing Miraval, twice per year.
• Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth.
• Discounted and Complimentary Hyatt Hotel nights.
• Medical, Prescription, Dental and Vision Insurance on 30th day of employment.
• 401K with company match.
• Generous Paid Time Off program.
• Paid Family Bonding Time and Adoption Assistance.
• Complimentary daily colleague meals.
• Employee Stock Purchase Plan.
• Access to resort facilities including spa services, programs, hiking trails and fitness center.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation