Front Office Administrator
About The Position
A Front Office Administrator at the brand-new Mystic Lake Amphitheater is the heartbeat of the venue: keeping communication clear, schedules aligned, and operations running smooth long before the lights go up. They're the go-to resource for staff, artists, partners, and guests, making sure every detail behind the scenes feels effortless. As part of Live Nation's newest amphitheater team, they help shape culture, create seamless processes, and bring unforgettable live music experiences to life.
Requirements
- Minimum 2 years previous customer service related experience or office management.
- Flexibility and positive attitude in managing shifting daily priorities and high volume of guests.
- Fluency in English and the local language is required.
- Proficient in a Microsoft Office Suite, Excel, Word and Adobe PDF
- Ability to adequately perform required job functions including being able to lift up to 40 lbs, bend and move in such a way as to perform job tasks in a safe and approved manner.
Responsibilities
- Enthusiastically welcome guests, anticipate their needs, assist with arrival/departure, and new hire / visitor office orientation
- Manage conference room bookings and assist various departments in scheduling team meetings.
- Track all visitors, including vendors, visiting employees and guests.
- Plan occasional on and offsite company events per budget and process.
- Manage parking and vehicle logs and records.
- Track, issue and manage all venue credentials
- Assist with expense manage, invoice tracking and submission
- Welcome event guests and assist with printing visitor badges.
- Assist with tracking employee on-boarding/off-boarding processes.
- Manage incoming and outgoing courier and other packages or mail as required.
- Support the annual management plan by accomplishing key performance indicators.
- Perform ad hoc facilities assignments as needed, including, but not limited to ordering office supplies, kitchen supplies and various needs for company events & offsites.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Performing Arts, Spectator Sports, and Related Industries
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
