Front Office Administrator

Nutramax Laboratories•Lancaster, SC

1d•Onsite

About The Position

The front office administrator is responsible for answering incoming calls, directing calls to appropriate employees, greeting visitors/guests, distributing mail correspondence, ordering supplies as well as additional administrative duties as assigned.

Requirements

Must be customer service driven and possess excellent phone etiquette.
Strong verbal communication and interpersonal skills with the ability to multi-task in a fast-paced environment.
Must be computer literate with knowledge of MS Office (Word, Excel, Outlook).
Attention to detail and some multi-phone line experience.
Must be able to lift/move packages and materials weighing a minimum of 25 lbs.
A high school diploma or GED with a minimum of 1-year experience as a receptionist or front office administration.

Responsibilities

Open and close reception area (locking doors, turning off lights, television and computers)
Professionally answer and direct all incoming calls within 2-3 rings and provide corporate information, as needed.
Take and retrieve messages for various employees as requested
Envoy Administration – Visitor logging system
Check and update visitor calendar on a daily basis
Update “Welcome Screen” as needed for VIP visits weekly
Greet and direct visitors and guests in a professional, friendly, hospitable manner
Process applications in the recruiting log and send out thank you letters and emails
Perform clerical duties as needed for various departments, including senior executives (generating labels, mailings, samples, etc.)
Assist Human Resources with applications
Set up meetings as needed with drinks, snacks, etc.
Communicate effectively with other departments within the organization and function within a team environment
Own and update the VIP log weekly and distribute visitors log to executive management weekly
Create bi-weekly new hire packets for NEO
Prepare and distribute monthly birthday cards
Manage HR corporate expense reports ensuring timely and accurate submission to account department
Order baby blankets and flowers for employees, as needed
Maintain the company directory on the Nutranet with current personnel along with removal of personnel, as needed
Maintain and update the phone extension directory and email to appropriate individuals, as needed
Send employee update email to executive management and corporate chaplain, as needed
Stock lobby refrigerator with drinks and fresh snacks for guests and interviews
Order office supplies for HR, as needed
Manage and maintain the front office temporary badge and prepare monthly audit for security team
Manage and update the evacuation log
Perform other assigned duties as may be required in meeting company objectives