Front Office Administrator

Pathways to LifeCharlotte, NC
23d

About The Position

We are seeking a talented individual who shares our focus and dedication for those who we serve and support. This is a role that is key for service delivery within the Pathways to Life, Inc program areas and designed to truly make a difference in the lives of the people that are served improving both quality of life and independence for those members. The Front Office Administrator is our first touch with our members and staff alike and vital for proper operation on a daily basis. The Front Office Administrator is an energetic and organized individual who supervises and oversees all the daily intake activity including administrative tasks that help the office to operate. In addition you will provide vital program support to leaders ensuring files are complete, schedules are accurate and members have proper access to programing to ensure movement within the wellness continuum. You will have the opportunity to collaborate with the employee teams and share in the overall clinical success of members. Through transferrable skill obtained from pervious employment in healthcare, you will show meaningful engagement in interactions with members with mental health diagnosis including scheduling appointments, chart management and positive communication. Additionally you will will assist in screening referrals and assignment of further services within the Pathways to Life, Inc programs.

Requirements

  • Hold a Bachelors Degree and 2 years of administrative experience

Nice To Haves

  • Experience in Mental Health is preferred

Responsibilities

  • Supervises and oversees all daily intake activity
  • Administrative tasks that help the office to operate
  • Provide vital program support to leaders ensuring files are complete
  • Ensure schedules are accurate
  • Ensure members have proper access to programing to ensure movement within the wellness continuum
  • Collaborate with the employee teams and share in the overall clinical success of members
  • Scheduling appointments
  • Chart management
  • Positive communication
  • Assist in screening referrals and assignment of further services within the Pathways to Life, Inc programs.

Benefits

  • Competitive compensation with regular performance feedback
  • Healthcare Insurance including Medical, Dental and Vision
  • Paid Time Off
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