Front Office Administrator

Total Care Orthotics And Prosthetics-posted about 1 year ago
Full-time
Tulsa, OK
Ambulatory Health Care Services
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

The Front Office - Administrative Staff position at Total Care Orthotics and Prosthetics is crucial for ensuring exceptional patient experiences through effective communication, organized scheduling, and meticulous record-keeping. The role requires strong multitasking skills and a compassionate approach to patient care, making it an integral part of the healthcare team.

  • Greet patients professionally both in person and over the phone, providing information and redirecting inquiries when needed.
  • Optimize provider schedules to enhance patient satisfaction and streamline appointment coordination.
  • Notify providers of patient arrivals and anticipate patient needs, creating a soothing and supportive environment.
  • Perform data entry, maintain accurate patient records, and keep our filing systems running efficiently.
  • Interact with patients, families, salespeople, vendors, and insurance companies, providing courteous and effective assistance.
  • Manage phone calls and emails, skillfully scheduling appointments and delivering essential information.
  • Collect, securely store, and manage medical information while always respecting confidentiality standards.
  • Maintain a welcoming and organized front office environment through diligent organization and clerical duties.
  • Enter new referrals in OPIE Software and confidently use Microsoft Suite tools to keep things running smoothly.
  • Adapt and excel in our dynamic, fast-paced setting, embracing challenges with a positive attitude.
  • Willingly contribute additional hours during busy periods to ensure exceptional patient care.
  • High school diploma or equivalent; associate's degree or relevant certifications preferred.
  • 3+ years of previous medical office or administrative experience is a plus.
  • Proficiency in Microsoft Suite (Word, Excel, etc.).
  • Strong organizational, multitasking, and interpersonal skills are essential for success.
  • Compassionate, patient-centered, and professional approach to customer service.
  • A strong commitment to upholding patient confidentiality and privacy.
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Front Office Administrator Resume Examples
•
Front Office Administrator Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service