Front Office Administrative Assistant

Belton Family Dental Care is seeking a dedicated Front Desk Receptionist to join our team as a Business Assistant. This role is integral to our operations, providing essential support in a fast-paced, family-oriented environment. As a member of our 12-person team, you will thrive on collaboration, communication, and community engagement. The position is full-time, with working hours from Monday 8:15 AM to 5:00 PM, Tuesday and Thursday 6:45 AM to 4:00 PM, and Wednesday 8:15 AM to 5:00 PM, allowing for long weekends. We offer competitive pay based on experience, ranging from $22 to $28 per hour. In this role, you will be the first point of contact for our patients, greeting and welcoming them as they enter the office, thereby creating a positive first impression. You will manage various front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies. Utilizing Dentrix software, you will handle patient scheduling and records, confirm appointments for multiple providers, and file patient insurance claims while following up on outstanding claims and verifying benefits. Additionally, you will be responsible for posting insurance and patient payments, processing accounts receivable, and reviewing treatment plan fees and payment options with patients. This position requires a commitment to protecting patient health information (PHI) and maintaining data safeguards, with regular HIPAA training provided. We are looking for a hard-working and motivated individual who is passionate about helping our team provide the best patient care to the communities we serve. Continuous learning and professional development are encouraged, and you will have the opportunity to grow within a secure company that has over 20 years of industry-leading experience.