Front of House Workflow Coordinator
About The Position
The SF Front of House Workflow Coordinator is a client-centric lead role responsible for championing the guest experience across all front-of-house touchpoints. This role owns the client space—ensuring it is welcoming, polished, and aligned with Orrick’s brand standards—and serves as the central coordinator for meetings, events, hospitality services, and daily workspace management. With a strong focus on service excellence, the Coordinator supports and advocates for both guests and internal teams, training and developing hospitality and reception staff to deliver seamless, personalized, and elevated guest experiences. The role also plays a key part in managing workspace readiness and supporting the evolving needs of a hybrid workforce in today’s modern workplace.
Requirements
- Minimum 2 years of experience in a receptionist, administrative, or front-of-house role, preferably in a corporate, legal, banking, or hospitality setting.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong interpersonal and communication skills (verbal and written).
- Ability to manage multiple tasks and prioritize effectively.
- Professional demeanor and attire required.
- Technologically adept and quick to learn new systems.
- Ability to lift up to 50 lbs. regularly.
- Strong attention to detail and problem-solving skills.
- Self-motivated with a positive, can-do attitude.
- Ability to work independently and collaboratively in a team environment.
Nice To Haves
- Experience with A/V equipment setup is a plus.
Responsibilities
- Client & Guest Experience Ownership
- Meeting, Event & Vended Hospitality Coordination
- Team Collaboration, Training & Support
- Workspace Management & Hybrid Workforce Support
- Employee Experience & Advocacy
- Technology Engagement & Innovation
- Operational Excellence & Attention to Detail
Benefits
- RRD’s benefit offerings include medical, dental, and visioncoverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
