Front of House Team - Murrieta

Best Pizza and Brew Murrieta LLC • Murrieta, CA

267d

About The Position

We are looking for people to join the Best Pizza & Brew Team! If you enjoy providing great customer service in a cool environment and love Pizza - we want to meet you! We offer competitive pay, employee discounts, and a great team environment. Under the direction of the General Manager (GM) and Shift Leads, the Front of House team work together to ensure that each guest to Best Pizza and Brew receive outstanding service and have a great experience at the restaurant. Employees will execute the key tasks for the given position assignment they have for the shift and will help their teammates in other assignments as needed. Successful employees place a priority on providing great customer service, are proactive in carrying out duties to Best Pizza & Brew standards and are team players. The Front of House Team Member employees work as part of the Best Pizza & Brew team to ensure great guest experiences and delivered to every person served by fulling duties associated with the assigned role during the shift.

Requirements

• Possess a service-oriented mindset: outstanding customer service skills, effective interpersonal skills, and have a desire to help others.
• Previous experience working in the hospitality and service industry is a plus.
• Clear and effective communication skills, both written and verbal.
• Ability to stay organized, prioritize work, and ensure timely task completion in a busy, fast paced, and often changing environment.
• Be willing and able to help the team to support the delivery of a top-notch guest experience.
• Possess and maintain all appropriate certifications: Food Handlers Card & RBS Certification.
• Delivery Drivers: possess and maintain an active driver license.
• Weekend, evening, and holiday availability is a must for this position.

Responsibilities

• Clean and reset tables in the dining area.
• Pre-Bus: proactively and efficiently removing items the guests are done with.
• Monitor Bus Stations: placing dirty dishes in the appropriate bins and taking them back to the dish washing area before they are full.
• Sweeping the dining area to make sure floors are clean and free of trash and debris.
• Be alert of any accidents or spills and promptly clean them up following proper procedures.
• Pick up guest orders from the food window, verifying the correct items with the Expo.
• Check with the bar for any drinks that can be taken to the guest at their table.
• Help with pre-bussing and bring out items the guest may need.
• Acknowledge ALL guests entering and exiting the restaurant with genuine greetings.
• Take accurate food and drink orders following company standards.
• Ensure to share specials with guests and offer suggestions to enhance their experience.
• Ensure all orders are properly entered into the POS system and payments are processed correctly.
• Assist with keeping the restaurant running smoothly by helping with things such as restocking the cashier and drink stations.
• All employees are expected to follow proper cleaning and handwashing standards.
• Additional duties and projects, such as deep cleaning tasks, will be assigned as needed.

Benefits

• Competitive pay
• Employee discounts
• Participation in the restaurant tip-pool after training period

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed