Front of House Team Member | Denver Airport

MISSION YOGURT INC•Denver, CO

2d•$19

About The Position

The FOH Team Member plays a key role in delivering exceptional customer service while handling cash transactions and various Front of House Responsibilities. This position requires a friendly, approachable attitude, an attention to detail, and the ability to work efficiently in a fast-paced environment. As a team member, you will be responsible for interacting with customers, accurately processing payments, and ensuring the preparation of high-quality menu items to meet customer specifications. You will also contribute to maintaining cleanliness and organization in the front-of-house area.

Requirements

Ability to perform in a multi-tasking environment and work creatively with limited resources.
Must have excellent verbal communication skills and the ability to communicate effectively.
Delivers superior food and beverage service and maximizes customer satisfaction.
Contributes to a positive work environment through enthusiasm, dedication, and responsiveness.
Ability to handle cash and operate a point-of-sale system accurately and efficiently.
Availability and willingness to work days, evenings, weekends, and holidays.
Must be at least 18 years old and legally authorized to work in the U.S.
Previous experience as a cashier, team member, or in a customer service role.
Strong customer service skills and a passion for the hospitality industry.
Experience working in a fast-paced, deadline-oriented environment.
Must have basic food preparation skills or a willingness to learn.

Responsibilities

Ensures the safety and security of both guests and team members
Accurately handle cash transactions and process payments using the POS system, making sure the drawer remains balanced throughout the shift.
Assesses work-related issues in a professional manner and exercises honest, non-biased judgment.
Collaborate with team members to ensure efficient and smooth operations.
Address customer concerns and escalate to management if necessary.
Assist with other front-of-house tasks as needed, including taking orders, answering customer questions, and ensuring customer satisfaction.
Clean and sanitize the cashier area regularly, especially during peak times and after customer transactions, and assist with other small tasks as needed.
Restock supplies and ensure inventory is well-maintained.
Adheres to Mission Yogurt's safety, sanitation, and cleanliness policies and practices.
Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication, and Flexibility.