Morning Shift Front of House Team Member

Chick-fil-A•Philadelphia, PA

26d

About The Position

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. Front of House Team Members are responsible for creating "Raving Fans" with every guest experience. Front of House Team Members accomplish this together by developing trust with guests by providing quality food in a friendly, safe, and clean environment. Front of House Team Member ensure guests feel cared for by going above and beyond expectations. The Front of House Team Member also treats those they work with, as well as guests, with honor, dignity, and respect - all day, every day. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Requirements

Team Oriented
Positive Attitude
Relentless Learner
Integrity
Reliable & Responsible

Responsibilities

Ensuring that products and guests' experience are consistent with our brand, culture, and standards of excellence
Communicate clearly and effectively with Team Members, guests and leaders
Courteously greet guests, take orders, explain and suggest menu items
Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment
Stock products and supplies
Prepare, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
Deliver 2nd Mile Service - Ensure guests feel cared for by meeting 2nd Mile Service requirements and going above and beyond expectations.
Always practice good personal hygiene.
Must be able to work in a high stress, fast paced environment.
Receiving guests
Order taking
Meal assembly
Meal delivery
Clean (front/behind counter, dining room, restroom, etc.)
Greeting guests
Attending to guests in restaurant
Refills
Correcting Orders
Taking new orders
Clean as needed or get assistance from other team members assigned to cleaning.
Listen carefully to accurately record the customer order to ensure order accuracy. This includes all condiments and special requests.