Front of House Support

Onni Group of Companies • Chicago, IL

1d • $13 - $15

About The Position

Are you a team player who takes pride in the details? At Solette, we’re looking for reliable, energetic individuals who help create seamless guest experiences by supporting our service team. If you're organized, observant, and thrive in a fast-paced setting, this is your chance to be part of a hospitality-driven environment where every detail matters. Perks and Benefits Competitive pay & a Comprehensive Benefit Package. Other benefits include Health Saving Account, Flexible Saving Account, Employee Assistance Program. Annual Education Allowance Generous Referral Program Fun & collaborative company culture with lots of team building events Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily Hotel What Will You Do? Clean and reset tables and transport dirty dishes to bus tub, tray or dish room Promptly deliver food to the correct guests according to table and position numbers Safely and effectively move chairs, tables, highchairs and booster seats Safely and effectively use and operate all necessary tools and equipment Ability to effectively communicate to perform and follow job requirements in written and spoken direction Ability to multitask calmly and effectively in a busy, stressful environment Work in a confined, crowded space of variable noise and temperature levels Assist in managing the inventory for beer, wine, liquor, sodas, and other beverage ingredients. Follow established Solette service sequence for consistent food & beverage guest experiences. Properly check all guests’ identification to ensure legal age compliance. Perform side work as needed. (i.e., keeping area clean, restocking, etc.) Maintain current and accurate knowledge of the menu offerings. Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces Maintain positive guest relations at all times. Follow all safety and sanitation policies. Make constant rounds of the restaurant ensuring all guest’s tables are attended to with regards to cleanliness, proper utensils, napkins, water supplies, and condiments. Ensuring the cleanliness of the restaurant is maintained to standards. Key Responsibilities& Duties Ensure overall guest experience exceeds expectations and anticipate guests’ needs Greet guests with a warm, sincere smile Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy Assist service team with all food and beverage service Follow all steps of service Understand and follow the food allergy procedure and special orders/restrictions Comply with all safety and sanitation guidelines and procedures Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook Get along well with others and be a team player What You Bring: Previous experience preferred How To Apply: Please apply through the link on the job posting and attach your resume and any other required documents. We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted. Salary Range: $13-$15/hour + tips About The Company: Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. AI Use: This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work. How To Apply: Please apply through the link on the job posting and attach your resume and any other required documents. We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted. Thank you for your interest in a career with Onni Group! We believe that the strength of a company lies in its people and are fortunate to have an extremely motivated and dedicated staff that brings expertise and attention to detail in every project they undertake. If you believe that your skills would be a valuable addition to our team and would like the chance to be a part of the award-winning Onni Group, please check our open opportunities. To best stay up to date about all things Onni, please follow us on the following social media: Instagram LinkedIn Twitter/X Facebook Please do not contact our managers or employees directly in an attempt to present candidates without a written request, and a signed agreement within the last 12 months. Complying with this request will be a major factor in determining a professional relationship with Onni Group. Any submissions of unsolicited resumes directly to Onni employees, managers or any Onni email address will not be bound or obligate Onni in any way to pay any fees if such a person is hired. If you are interested in working with Onni please contact Daryl Kerrey – [email protected], and email us info about your company. We will then contact you to set up any further discussions. Please note, all Onni hiring requires at minimum an official virtual or in-person interview prior to offer stage.

Requirements

• Previous experience preferred

Responsibilities

• Clean and reset tables and transport dirty dishes to bus tub, tray or dish room
• Promptly deliver food to the correct guests according to table and position numbers
• Safely and effectively move chairs, tables, highchairs and booster seats
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Assist in managing the inventory for beer, wine, liquor, sodas, and other beverage ingredients.
• Follow established Solette service sequence for consistent food & beverage guest experiences.
• Properly check all guests’ identification to ensure legal age compliance.
• Perform side work as needed. (i.e., keeping area clean, restocking, etc.)
• Maintain current and accurate knowledge of the menu offerings.
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
• Maintain positive guest relations at all times.
• Follow all safety and sanitation policies.
• Make constant rounds of the restaurant ensuring all guest’s tables are attended to with regards to cleanliness, proper utensils, napkins, water supplies, and condiments.
• Ensuring the cleanliness of the restaurant is maintained to standards.
• Ensure overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist service team with all food and beverage service
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player

Benefits

• Competitive pay & a Comprehensive Benefit Package
• Health Saving Account
• Flexible Saving Account
• Employee Assistance Program
• Annual Education Allowance
• Generous Referral Program
• Fun & collaborative company culture with lots of team building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily Hotel

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed