Front of House Supervisor - LaunchPad Golf
About The Position
Come join the SMSC’s newest Enterprise—LaunchPad Golf! We’re looking for a Front of House Supervisor who’s flexible, coachable, and passionate about creating unforgettable experiences through hospitality. This isn’t just another job—it’s your chance to help shape a brand-new enterprise and launch your career to the next level. If you’re ready to lead, inspire, and be part of something exciting, this is the opportunity for you. Along the way, you’ll enjoy a healthy work-life balance that supports your success both on and off the clock. Enjoy weekly pay, on-site clinics, and health benefits. Whatever your career goals may be, let SMSC help get you there! Job Overview: The Front of House (FOH) - Supervisor is responsible for leading, inspiring, and coaching servers, as well as overseeing daily operations of the Food & Beverage experience for our guests. This individual has general operational responsibilities as it relates to ensuring a seamless guest experience, coordinating service, and maintaining high standards of hospitality. Create Lasting Change: The Impact You’ll Have:
Requirements
- Must be 21 years of age or older.
- Demonstrate leadership skills including any combination of post-high school restaurant education and restaurant management experience to equal 3 years; +1 supervisory experience.
- Ability to work a varying schedule, which includes nights and weekends.
- Strong verbal and written communication skills.
- Strong collaboration skills.
Nice To Haves
- Prior experience in a fine dining environment preferred.
Responsibilities
- Conducts daily operations in adherence to policies, procedures, and safety and service standards, including responsible alcohol service.
- Responsible for leading a team of servers including planning, training and development.
- Assists with schedules to ensure staffing levels are optimal. Assigns tasks and sections; establishes rotations.
- Interacts and establishes relationships with guests to improve retention, promote guest loyalty, and resolve guest complaints.
- Provides breaks to other LaunchPad Managers/Supervisors.
- Take a great deal of pride in getting to know our guests.
- Knowledge of all food and beverage items to offer recommendations to our guests.
- May act as LOD (Leader On duty) for entire establishment for assigned shifts.
- Coaches and performance manages in conjunction with Human Resources Development, recruits and interviews.
- Mentors, coaches, provides guidance, support, and motivation to their staff.
Benefits
- Team Members may be eligible for benefits including medical, dental, and vision insurance, 401(k) retirement plan, and a generous PTO package, which includes outreach hours for volunteer work through our #SMSCgives outreach program.
- Plus, take advantage of perks like discounts on childcare, fuel bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
