Front Of House Supervisor (Bar, Retail, Service, Events)

Chief's on Broadway•Nashville, TN

19d•$25 - $30•Onsite

About The Position

Chief's FOH Supervisor provides support to the Operations team and hourly staff. They work to ensure operations run smoothly by addressing walk-in guest inquiries, dealing with vendors, and walking all areas of the building to report on maintenance or cleanliness issues. The Supervisor also aids in setting up the shift for success.

Requirements

Knowledge of food and beverage service equipment and production practices
Excellent interpersonal communication skills
High-level multi functioning project management skills
Skilled in food and beverage cost control practices and procedures
Highly proficient at creating food at a high-quality level
Ability to manage and train F&B leaders on labor management and cost control procedures
Demonstrate ability to lead a team and develop future leaders
Excellent attention to detail
Excellent time and organizational management skills for multiplate projects at once.
Minimum of 2 years operational experience as a FOH Supervisor or equivalent
Experience working in a multi-faceted venue inclusive of F&B and Live Music
Excellent written and verbal communication skills as well as organizational skills.
Must be able to work a flexible schedule to include weekends and holidays.

Responsibilities

Provide on-the-floor support to bar, service, retail, and events for the duration of a shift and assist with overseeing day to day floor operations, including but not limited to, assigning work stations and server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness of the spaces
Interact with guests throughout the venue during each shift to ensure guest satisfaction while creating memorable experiences
Assist with staff trainings
Maintain pars of all menus, printed promotional materials, etc. throughout the venue
Assist in interviewing, hiring, and coaching process of hourly employees as needed
Demonstrate an ability to lead and motivate others, and achieve results
Maintain focus on creating memorable experience through guest interaction and enlightened hospitality
Advise Operations managers of any guest issues that arise that need management communication or attention
Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and reporting any needs to upper management where necessary
Support the Operations managers including supervising other areas if necessary, handling special projects, running promotions
Perform all cash handling procedures: opening, mid-day safe counts, cash pay-outs and nightly cash drops, as needed