Front of House Manager

The Fireside Tavern • Cedar Rapids, IA

406d • $20,800 - $27,040

About The Position

The Front of House Manager at The Fireside Tavern is responsible for overseeing daily operations in the front of house, ensuring a seamless and enjoyable experience for guests. This role involves managing staff, maintaining high standards of customer service, and collaborating with kitchen staff to ensure timely food production. The ideal candidate will have experience in quick service or fast food environments, strong leadership skills, and a passion for hospitality.

Requirements

• 2 years of restaurant experience
• Strong leadership abilities with a focus on team development and motivation
• Excellent customer service skills with a friendly demeanor
• Knowledge of food production processes and standards
• Experience in staff training and development programs
• Ability to multitask in a fast-paced environment while maintaining attention to detail
• Strong communication skills to effectively interact with guests and team members

Nice To Haves

• Familiarity with bartending practices
• Driver's License (Preferred)

Responsibilities

• Supervise and coordinate daily front of house operations to ensure efficiency and quality service.
• Train, mentor, and manage staff to deliver exceptional customer service.
• Handle customer inquiries, feedback, and complaints in a professional manner.
• Collaborate with kitchen staff to ensure timely food production and presentation.
• Maintain cleanliness and organization of the front of house area.
• Assist in scheduling staff shifts and managing labor costs effectively.
• Ensure compliance with health and safety regulations.
• Oversee banquet services when required, ensuring all events run smoothly.
• Support bartending operations as needed, maintaining inventory and quality standards.

Benefits

• Employee discount
• Paid training

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed