Front of House Evening Team Member

Chick-fil-A•Jackson, MI

37d

About The Position

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. Positional Leadership Demonstrates a commitment to guest experience and excellence in every position. Adheres strictly to all time and temperature standards to ensure food safety and consistency. Follows Pathway standards to accurately engage with guests and capture their orders with hospitality and care. Works with a sense of urgency to maintain operational efficiency and service excellence. Approaches new rollouts with a growth mindset and a positive attitude. Strives to gain proficiency in all FOH positions, enhancing overall team versatility. Actively closes the gaps when order taking in Drive Thru. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Requirements

Consistency and reliability
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 25-30 lbs on a regular basis
Have the ability to stand for long periods of time

Responsibilities

Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Honor and encourage others to follow the vision and values of the Restaurant
Multitask quickly, yet thoroughly
Be team-oriented, adaptable, dependable, with a strong work ethic
Work on their feet for several hours at a time
Communicate effectively with guests and Team Members
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Demonstrates a commitment to guest experience and excellence in every position.
Adheres strictly to all time and temperature standards to ensure food safety and consistency.
Follows Pathway standards to accurately engage with guests and capture their orders with hospitality and care.
Works with a sense of urgency to maintain operational efficiency and service excellence.
Approaches new rollouts with a growth mindset and a positive attitude.
Strives to gain proficiency in all FOH positions, enhancing overall team versatility.
Actively closes the gaps when order taking in Drive Thru.