Front of House Director

Chick-fil-A•Edmond, OK

37d

About The Position

The Chick-fil-A of North Edmond is seeking a Front of House Director who will greatly impact the business. This leader will be responsible for the overall flow of the front of house and will be tasked with showing care and creating remarkable experiences for our guests. Front of House Directors are expected to set the standard for signature service and must lead by example. To do this, our leaders need to actively show a passion for service and for the Chick-fil-A brand. A cheerful attitude accompanied with a desire to get things done makes a great example for all members of your team.

Requirements

High School Diploma or equivalent
Bachelor's degree or equivalent experience
Strong analytical and problem-solving skills
Leadership experience in the customer service industry
Excellent customer service
Sincere desire to create a positive environment for both guests and team members
Strong communication skills
Strong interpersonal skills
Organizational skills
Ability to lift 40 - 60 pounds on a consist basis
Ability to prioritize
Ability to multitask
Ability to work effectively both independently and in a team environment
Close attention to detail
Servant spirit with strong sense of stewardship
Self-starter who completes tasks without excessive supervision
Willingness and humility to serve others first and "get in the trenches" with fellow team members

Responsibilities

Lead and understand all aspects of the front of house.
Lead with humility.
Mentor, coach, invest in, and build relationships with a diverse team of people.
Greet all guests with a smile and go above and beyond.
Celebrate success while maintaining accountability with team members.
Exhibit our Core Values and 2nd Mile Service qualities on a day-to-day basis.
Ensure that Chick-fil-A North Edmond meets and exceeds all Chick-fil-A standards and locational goals.
Build strong relationships with the leadership team as well as the team members.