Theater - Front of House Coordinator | Catalina Area

Saddlebrooke Two•Tucson, AZ

About The Position

The Front of House Coordinator oversees audience services and lobby operations for events at the DesertView Performing Arts Center (DVPAC). This role ensures welcoming, organized, and professional guest experience while coordinating front-of-house staff and volunteers during performances.

Requirements

1–3 years of experience in customer service, hospitality, event operations, or performing arts venues preferred
Experience working with volunteers or in a leadership/coordination role preferred
High School Diploma or equivalent required
Additional training in hospitality, event management, or theater operations preferred
Strong customer service and interpersonal skills
Ability to manage crowds and maintain organization in a fast-paced environment
Strong communication and problem-solving skills
Ability to remain calm and professional under pressure
Basic computer skills (ticketing systems, email, spreadsheets)
Ability to coordinate multiple tasks simultaneously
Ability to work evenings, weekends, and event-based schedules

Nice To Haves

1–3 years of experience in customer service, hospitality, event operations, or performing arts venues preferred
Experience working with volunteers or in a leadership/coordination role preferred
Additional training in hospitality, event management, or theater operations preferred

Responsibilities

Oversee front-of-house operations during events, including guest entry, seating, crowd flow, and overall audience experience.
Supervise and coordinate ticket attendant and volunteer ushers, including assignments, guidance, and support during performances.
Manage ticketing support functions including check-in, will-call, guest lists, and assist with resolving guest issues or seating concerns.