City of League City, TX-posted 3 months ago
USA, TX
Executive, Legislative, and Other General Government Support

The Front Gate Attendant is the parks front line customer service position providing a positive and welcoming experience for all individuals arriving at the facility. This includes greeting guests, admission transactions, inspecting bags, and assisting guests with park questions. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

  • Greet park visitors and players.
  • Provide information about facilities, food and beverage options, and rules and regulations.
  • Process admission transactions including cash, card, or mobile payment and ensuring charges are accurate.
  • Perform related work as required.
  • High school diploma or GED, or currently attending high school.
  • Basic math skills to accurately make change.
  • Knowledge of city policies and procedures.
  • Knowledge of various City Ordinances affecting use of the parks.
  • Ability to monitor parks and guests for violations of rules and safety standards.
  • Moderate level of technological competency.
  • Excellent customer service skills; ability to communicate effectively with the public, using tact and professionalism.
  • Ability to act quickly and calmly in emergency situations.
  • Ability to establish and maintain cooperative working relationships with co-workers and the general public.
  • Ability to interact with people of different social, economic, and ethnic backgrounds.
  • Ability to communicate effectively verbally and in writing.
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