FRONT END/UTILITY CLERK

Kroger • Rosenberg, TX

113d

About The Position

The position focuses on creating an outstanding customer experience through exceptional service. The role involves establishing and maintaining a safe and clean environment that encourages customer return visits. Embracing the Customer 1st strategy is essential, as is encouraging associates to deliver excellent customer service. The position also requires demonstrating the company's core values, which include respect, honesty, integrity, diversity, inclusion, and safety of others.

Requirements

• Ability to handle stressful situations
• Effective communication skills

Nice To Haves

• Basic knowledge of electronics and electricity
• HVAC license
• Electrical license
• Limited Maintenance Industrial license
• Retail experience
• Second language (speaking, reading and/or writing)

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
• Clean up spills as needed, collect and pick up trash inside the store and parking lot.
• Maintain cleanliness of department and other areas assigned.
• Display a positive attitude.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
• Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud.
• Collaborate with team members to encourage teamwork.
• Adhere to all local, state, and federal laws, and company guidelines.

What This Job Offers

• Industry: Food and Beverage Retailers