Front End Team Leader

Hulsing Hotels/ Earth Fare / Accucare•Johnson City, TN

1d•$18 - $23•Onsite

About The Position

At Earth Fare Our Team Leaders are managers who are responsible for modeling Earth Fares Mission, Conviction and Purpose, while developing and managing a successful team within their department. Team Leader responsibilities include adhering to the departments standard operating procedures; meeting and exceeding financial goals including gross profit, shrink, sales, labor and department over-head. Team Leaders are responsible for ensuring a clean, organized, and safe work environment. Front End Team Leader Contributions Training & Development: Communicates the Earth Fare vision, standard operating procedures, merchandising guidelines, and financial goals to Team Members, with strong emphasis on customer service, safety and sanitation. Interviews, selects, trains, and supports team members. The Front End Team Leader also acts as a key holder to support overall store operations. Operational Tasks: Scheduling and supervision of cashiers, book keepers and customer service desk staff. Conducts new Team Member orientations. Maintains high levels of communication with Team Members, customers, and Home Office. Ensures proper safety and security procedures, performs Front End Audits and assists in quarterly LPI audits. Continually find ways to reduce expenses. Manager On Duty: May work up to five MOD shifts per week including opening and closing of store based upon individual store/business needs. Department Conditions: Maintains cleanliness, sanitation, and overall organization of the department including all fixtures, storage, work stations, freezers, and coolers.

Requirements

Proven success managing shrink, sales, gross-profit and total overhead of a department in a similar environment.
Must have a minimum of 3 years professional experience in a Customer Service Management role.
Must have a minimum of 2 years of previous cash handling/bookkeeping experience.
Must be able to lift up to 50 pounds
Must be able to bend, reach, stoop, kneel and squat
Must be able to push, pull, and maneuver heavy loads
Works in a fast-paced environment with a focus on customer service.
May work in environments of extreme cold and extreme heat for short periods of time.
May travel periodically for meetings.
Must be able to stand and be on one's feet during the workday

Nice To Haves

Previous experience in total front-end operations in a retail environment preferred.

Responsibilities

Communicates the Earth Fare vision, standard operating procedures, merchandising guidelines, and financial goals to Team Members, with strong emphasis on customer service, safety and sanitation.
Interviews, selects, trains, and supports team members.
Scheduling and supervision of cashiers, book keepers and customer service desk staff.
Conducts new Team Member orientations.
Maintains high levels of communication with Team Members, customers, and Home Office.
Ensures proper safety and security procedures, performs Front End Audits and assists in quarterly LPI audits.
Continually find ways to reduce expenses.
Maintains cleanliness, sanitation, and overall organization of the department including all fixtures, storage, work stations, freezers, and coolers.

Benefits

Great Benefits
Health, Vision, and Dental Insurance for full-time employees
Paid Time Off
20% Store Discount and discounted hot bar and salad bar
Flexible Scheduling
Supportive Working Environment
Our Team Members and Leadership work together to co-create a working environment where each persons unique traits and talents are valued. We believe that every persons role is important and that clear communication and respect for one another are paramount to shaping our experience at work each day.
Opportunities for Growth
Empowering and developing our Team Members is integral to our company values. We ensure that each person has the support, tools, and knowledge to master their current roles. We encourage our Team Members to express interest in learning new skills and pursuing opportunities for advancement.
Community Relationships
We encourage our Team Members to cultivate community relationships that will positively impact our neighbors, partners, and the environment. We do this through a conscious effort to partner with outside organizations and host supportive community events.