Front End/Supervisor

Kroger • Breckenridge, NJ

1d

About The Position

Must be able to perform the essential functions of this position with or without reasonable accommodation.

Requirements

• Previous comparable experience

Responsibilities

• Model exceptional customer service and engagement behaviors.
• Greet and engage 90% of all customers through greeting, smiling, making eye-contact and thanking them.
• Spend at least 90% of time on customer approach side of the check lanes
• Be an approachable, visible source of assistance to both customers and associates.
• Maintain self-checkout and total front end queuing standards.
• Coach cashiers, courtesy clerks and self-checkout attendants on engagement, check-out procedures and best practices.
• Ensure till audits are being performed.
• Supervise basket retrieval process.
• Maintain break schedules for front end associates.
• Make sure carry-outs are offered to customers.
• Supervise cleanliness and safety conditions for front end and restrooms.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees