Ollie'S Bargain Outlet-posted 2 months ago
$15 - $16/Yr
Jacksonville, IL
1,001-5,000 employees
General Merchandise Retailers

The Front End Specialist I (FeS I) assists customers and helps to maintain the store appearance. The FeS I is responsible for all aspects of customer service, merchandising, and store maintenance, with primary focus on the front end of store operations.

  • Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
  • Accurately and efficiently operate the register.
  • Assist with training new Front End Specialists.
  • Be knowledgeable of all promotions and advertisements to ensure that customer questions can be answered and to assist with selling product; support Ollie's Army and other donation programs throughout the year.
  • Maintain a neat and organized front end work area.
  • Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
  • Communicate customer needs to Team Leaders when necessary.
  • Maintain the cleanliness of the overall store.
  • Complete any additional responsibilities and/or duties as assigned.
  • Minimum of 6 months' retail experience in a mid-size to large retail service-oriented business preferred.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Open scheduling availability.
  • Ability to communicate effectively.
  • Ability to exercise sound judgment.
  • Ability to preserve confidentiality of information.
  • Accuracy and attention to detail.
  • Ability to read, write and speak English.
  • Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
  • Knowledge of industry terms and processes.
  • Outstanding interpersonal and listening skills.
  • Must have a positive attitude and the ability to interact well with customers and Associates.
  • Strong career growth & talent development culture.
  • 20% Associate discount on all Ollie's purchases.
  • Vast array of voluntary benefits.
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