Wellmark Blue Cross and Blue Shield-posted 6 months ago
Full-time • Mid Level
Hybrid • Des Moines, IA
Insurance Carriers and Related Activities

This role will partner with our Platform Engineer and broader engineers in support of Wellmark's Marketing technology platform, which utilizes SaaS products to deliver enterprise-class capabilities, such as Content Management, Digital Asset Management, Customer Journey Personalization, Customer Journey Analytics, and Workflow Management. As a (Senior) Software Engineer, you will play a key role in ensuring the Marketing technology platform meets business needs and adheres to technology standards. Your responsibilities will include infrastructure development and automation, environments strategy and management, platform reliability and scalability, CI/CD pipeline management, release management, security and compliance management, system monitoring and incident response, and platform evolution and innovation.

  • Provide development and/or production support for key software applications and systems.
  • Define, analyze, estimate, develop, test, implement, document, and maintain programs and systems that meet business requirements.
  • Contribute to solutions architecture deliverables and decisions, through interpretation of architectural diagrams as inputs to the design deliverable.
  • Partner and problem-solve with the UX team in the development of solutions that improve the user experience.
  • Work to resolve technical problems for on premise, cloud native, and hybrid applications and solutions.
  • Support the gathering of information, necessary research needed for root cause analysis, problem definition and formulation, solution implementation, verification, and ongoing optimization.
  • Provide analysis of defects to find root cause.
  • Provide recommended solution(s) that promote successful delivery of business project objectives or production support objectives.
  • Identify issues and think through challenges in the form of options and solutions.
  • Communicate and provide regular updates and key information in a timely manner to leadership as well as the appropriate stakeholder audience.
  • Collaborate and work as a team to accomplish goals and/or solve problems.
  • Bachelor's degree in Computer Science, MIS, or related field of study and at least 1 year of software development experience (ex. Angular, NodeJS, TypeScript, C++, .NET, Java, SQL) OR 5+ years of related and applicable experience.
  • Strong analytical problem-solving skills.
  • Accuracy and high attention to detail.
  • Previous experience troubleshooting and developing creative technical solutions.
  • Strong ability to gather information, perform necessary research needed for root cause analysis, problem definition and formulation, recommend solution implementation, verification, and ongoing optimization.
  • Demonstrated ability to build relationships to reach outcomes that gain the support and acceptance of all parties.
  • Ability to communicate key information in a timely manner to the appropriate stakeholder audience.
  • Ability to communicate with and coach/mentor team members.
  • Ability to thrive in fast-paced environment with changing priorities.
  • Excellent organizational skills.
  • Strong time management skills with the ability to set and meet established timeframes with little direction.
  • Eagerness to learn and stay current on industry trends and have a continuous learning mindset.
  • Ability to collaborate and work as a team to accomplish goals and/or solve problems.
  • Ability to earn trust and respect from peers, leadership, and stakeholders.
  • Experience with Adobe Experience Manager, specifically Edge Delivery Services.
  • 3+ years of software development experience.
  • Experience working within an Agile team environment.
  • Experience partnering with global staffing vendors to deliver on commitments.
  • Proficiency in Node.js and server-side JavaScript.
  • Knowledge of modern frontend frameworks (React, Angular, or Ember.js).
  • Understanding of web performance optimization techniques.
  • Proficiency in version control systems (Git).
  • Flexible to work where you are most productive.
  • Option to come into a Wellmark office if desired.
  • Occasional in-office meetings for specific events.
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