Good Harvest Market, Waukesha County’s largest independently owned natural and organic grocer, is seeking apart-time or full-time Front End Shift Lead to join our Customer Service team. This role is ideal for someone who learns quickly, enjoys responsibility, and is interested in developing leadership skills within a values-driven, community-focused business. A blend of daytime and evening retail availability is required, including weekends and holidays. Flexibility is strongly preferred. About you: Our mission statement speaks to you: “To passionately serve and nourish our community with organic, local, and more sustainable options”. You like to turn frowns upside down. Going above and beyond is your normal. You can’t help it, because you’re awesome. You value independently owned businesses and believe people can ‘vote’ with their dollars. You handle cash with care and can do simple math on-the-spot. You are comfortable delegating duties to fellow team members. Must be at least 18 in order to scan alcohol purchases. About us: We pay weekly. Every Friday. Our employees receive a generous in-store purchase discount on our exceptional products, also applicable in our onsite restaurant, Hop Harvest & Vine. We offer both full and part time staff participation in our Simple IRA Retirement Match plan (must be at least 18 years old). We offer full time team members paid holidays, paid time off, enrollment in our group health care plans (medical, dental, vision) and we pay for life and disability benefits. When advancement opportunities become available we prefer to look within first. We provide an educational, team oriented environment. Our employees love working together! Position Overview This role will begin with cashiering and customer service responsibilities, followed by advanced training at our Customer Service Desk, including handling returns, special orders, phone inquiries, and customer problem-solving. The goal of this position is to develop into a Shift Lead role, based on demonstrated performance and readiness. Shift Leads support front-end operations by assisting with delegation, administering breaks, and working in the cash office to manage tills. Candidates should be comfortable with this growth-oriented expectation from day one. Prior grocery or retail cashiering experience is preferred.