Walmart-posted about 1 year ago
$39,520 - $62,400/Yr
Full-time • Entry Level
Lynchburg, VA
General Merchandise Retailers

The Front End Service Team Supervisor at Walmart is responsible for overseeing the front end service associates, ensuring compliance with company policies, and delivering exceptional customer service. This role involves managing financial transactions, processing returns and refunds, and assisting customers with their inquiries. The supervisor will also be expected to maintain a positive shopping experience for customers while leading a team of associates.

  • Supervise front end service associates to ensure compliance and customer service standards are met.
  • Process returns and refunds efficiently and accurately.
  • Carry out financial transactions and assist customers with inquiries.
  • Maintain a positive and welcoming environment for customers.
  • Train and mentor new associates on front end operations.
  • High school diploma or equivalent.
  • Previous experience in a supervisory role or customer service position.
  • Strong communication and interpersonal skills.
  • Ability to stand for long periods and work in a fast-paced environment.
  • Experience in retail management or supervision.
  • Knowledge of Walmart's policies and procedures.
  • Health insurance (medical, vision, and dental coverage).
  • 401(k) retirement plan.
  • Company-paid life insurance.
  • Paid time off (PTO) including parental leave, family care leave, and bereavement.
  • Short-term and long-term disability benefits.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Education benefits through Live Better U program.
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