Walmart-posted about 1 year ago
$39,520 - $62,400/Yr
Full-time • Entry Level
Edmond, OK
10,001+ employees
General Merchandise Retailers

The Front End Service Team Supervisor at Walmart is responsible for overseeing the front-end service associates, ensuring compliance with company policies, and delivering exceptional customer service. This role involves managing financial transactions, processing returns and refunds, and addressing customer inquiries while maintaining a positive shopping experience.

  • Supervise front-end service associates to ensure compliance and customer service standards are met.
  • Manage financial transactions, including processing returns and refunds.
  • Assist customers with inquiries and provide support as needed.
  • Ensure a clean and organized front-end area for customers.
  • Monitor performance and provide feedback to team members.
  • High school diploma or equivalent.
  • Previous experience in a supervisory role or customer service position.
  • Strong communication and interpersonal skills.
  • Ability to stand for long periods and work in a fast-paced environment.
  • Experience in retail management or supervision.
  • Knowledge of financial transaction processes.
  • Health insurance (medical, vision, dental)
  • 401(k) retirement plan
  • Company-paid life insurance
  • Paid time off (PTO) including parental leave and bereavement
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Education benefits through Live Better U program
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