FRONT END/RELIEF ASST DEPT LEADER

Kroger • Redmond, OR

94d

About The Position

The position involves providing exceptional customer service and assisting with the management of the department. The individual will maximize all financial opportunities and assume management responsibilities in the absence of the Manager and Assistant Manager. The role requires modeling and demonstrating the Company's core values, which include respect, honesty, integrity, diversity, inclusion, and safety for oneself and others.

Requirements

• Minimum High school diploma or general education degree (GED).
• Minimum of six months of cashier experience.
• One to two years of related retail experience or a combination of relevant education and experience.
• Minimum 18 years of age (19 in Idaho and Alaska).
• Ability to pass a drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends on a regular basis.
• Ability to travel independently on a rare basis.
• Maintain confidentiality.
• Accuracy and attention to detail.
• Ability to organize and prioritize tasks/projects.
• Valid driver's license.
• CPR/first aid certification.

Nice To Haves

• Knowledge of company policies, procedures, and organizational structure.

Responsibilities

• Provide customer service and assist with management of the department.
• Maximize all financial opportunities.
• Assume management responsibilities in the absence of the Manager and Assistant Manager.
• Role model and demonstrate the Company's core values.
• Deliver and encourage other associates to deliver excellent customer service.
• Guarantee customers receive fast and friendly checkout service by assisting them to the shortest line and unloading purchases.
• Provide peer coaching for all cashiers following best practices.
• Maintain compliance with corporate policies, shrink control guidelines, checkstand maintenance/layout, safety guidelines/standards, and labor agreements.
• Respond to customer situations as a result of system problems and cashier needs, including performing cashier functions when required.
• Monitor the 15-minute chart and schedule.
• Promote and follow Company initiatives.
• Respond to verbal customer comments/complaints/requests.
• Complete customer incident and associate incident/accident report forms.
• Manage common associate areas to ensure they are inviting in appearance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED